Blogโ€บCase Studiesโ€บFencing

Before

28 leads/mo

After

52 leads/mo

Growth

+86%

Fencing Case Study5 min read

Frontier Fence Captured Neighbor Referrals 3x Faster with AI

Fence projects spread through neighborhoods. Speed captures the domino effect.

MR
Marcus Rivera

December 16, 2023 ยท Updated February 19, 2026

The Challenge

Frontier Fence in suburban Dallas noticed a pattern: when they installed a fence, neighbors would often reach out within weeks. But they weren't capturing all those referral leads.

"Fencing has a neighborhood effect," owner Chris Martinez explained. "When one person gets a nice fence, their neighbors start thinking about theirs. We need to be there when that thought strikes."

The Situation Before

  • Monthly leads: 28
  • Neighbor referrals captured: ~30% of potential
  • Quote response time: 24-48 hours
  • Average project value: $4,500

The Solution

We deployed a fencing AI agent designed for quick qualification:

1. Material Discussion - Wood, vinyl, chain link, or composite preferences 2. Linear Footage Estimation - Helps customers measure or estimate 3. HOA Check - Asks about neighborhood restrictions 4. Neighbor Mention Tracking - Notes which jobs generate referrals

The Results: First 90 Days

MetricBeforeAfterChange
Monthly leads2852+86%
Referral capture~30%75%+150%
Response time24-48 hrs30 seconds-99%
Close rate32%39%+22%

The Revenue Impact

  • Additional jobs: 12/month
  • Average value: $4,500
  • Additional monthly revenue: $54,000
  • Annual impact: $648,000

Agent cost: $249/month.

ROI: 217x

What Chris Says Now

"Neighbors see our truck, see the new fence, and search 'fence company near me' that night. The AI catches them immediately. Before, they'd fill out a form we'd respond to in two daysโ€”by then they'd called three other companies."

MR
Marcus Rivera

Head of Contractor Success

Manages contractor success at RapportAgent. Former field operations manager with 8 years in home services.

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