When a homeowner’s AC dies in July, they call the first company that answers. RapportAgent replies in 5 seconds on chat, SMS, and voice — day, night, and weekends — so the job is yours before a competitor picks up.
HVAC is the most time-sensitive category in home services. The average HVAC company takes over 4 hours to respond to a lead, while top performers answer in under 10 minutes. That gap is worth tens of thousands of dollars a season — and it widens after hours, when 64% of HVAC inquiries actually arrive.
No-heat and no-cool calls are pure urgency. RapportAgent qualifies the issue, books the visit, and alerts your team in seconds — before the homeowner dials the next company.
64% of HVAC inquiries come outside 9–5. Instead of a 14-hour callback, every evening and weekend lead gets an instant, qualified response and a booked appointment.
Agents collect the system type, symptoms, address, and urgency, then drop the appointment into your scheduling tool and CRM so dispatch is ready to roll.
“HVAC leads are the most time-sensitive in home services. When a homeowner's AC fails in July, they call the first company that responds. Our data shows HVAC businesses that respond in under 60 seconds close at 3x the rate of those responding in over an hour.”
Plug in your numbers to see the revenue walking out the door every month.
Your Numbers
Revenue You're Losing
$4,676
Lost every month
That's
$56,117 per year
RapportAgent answers every one of these in 5 seconds on chat, SMS, voice, 24/7.
See It On a DemoUnder 5 seconds, 24/7, on chat, SMS, and voice. That puts you ahead of the 78% of homeowners who hire the first company to respond.
Yes. The agent works nights, weekends, and holidays — exactly when 64% of HVAC leads come in — qualifying urgency and booking or escalating true emergencies to your on-call tech.
Yes. HVAC agents push qualified leads and booked appointments directly into the CRMs and dispatch tools you already use, so nothing is re-keyed by hand.
Book a 15-minute demo and watch a hvac agent respond to a real lead in 5 seconds.