MR
Marcus Rivera
Head of Contractor Success
Marcus Rivera manages contractor relationships at RapportAgent and has worked directly with over 150 home service businesses to implement AI lead capture. Before joining RapportAgent, he spent 8 years running field operations for a multi-trade home service company, giving him firsthand understanding of the challenges contractors face daily.
Credentials
8 years in home service field operations
Managed 150+ contractor implementations
Licensed general contractor (inactive)
Areas of Expertise
contractor operationsAI implementation for tradescase study analysisfield service optimization
Articles by Marcus Rivera
HVAC12 min read
The Complete Guide to HVAC Lead Generation in 2024
Plumbing10 min read
Plumber Marketing Ideas That Actually Work in 2024
Plumbing4 min read
5 Questions Every Plumbing Lead Should Be Asked (Before You Show Up)
Roofing5 min read
Roofing Season is Coming: How to Handle the Lead Surge
Case Study5 min read
How One Electrician Went From 15 to 47 Leads Per Month
Case Studies by Marcus Rivera
HVAC+215%
How Midwest Heating & Cooling Increased Leads by 215% with 24/7 AI Chat
Plumbing+191%
Reliable Plumbing Captured $23K in Monthly Revenue from After-Hours Emergencies
Electrical+213%
BrightLine Electric Grew from 15 to 47 Monthly Leads Without Increasing Ad Spend
Roofing+212%
Summit Roofing Captured 156 Storm Leads in 72 Hours with AI Chat
Painting+120%
ColorCraft Painters Doubled Their Estimate Bookings with AI-Powered Lead Capture
Flooring+94%
Premier Floors Increased Showroom Visits by 89% with AI Chat Booking
Remodeling+158%
Modern Kitchens & Baths Qualified $2.3M in Projects with AI Lead Screening
Landscaping+138%
GreenScape Pro Scaled Seasonal Demand Without Hiring Extra Staff
Pest Control+104%
Guardian Pest Turned 2AM Ant Emergencies into Recurring Customers
Cleaning+140%
Sparkle Clean Built 45 New Recurring Clients in 90 Days with AI Booking
Pool & Spa+118%
Crystal Pools Captured Pool Season 6 Weeks Earlier with AI Chat
Moving+67%
Smooth Moves Increased Bookings 67% by Responding in Seconds, Not Hours
Handyman+106%
Mr. Fix-It Doubled Service Calls by Capturing Small Jobs Competitors Ignored
Security+145%
Safe Home Security Increased Consultations 145% with AI Lead Nurturing
Windows & Doors+89%
Clear View Windows Booked 89% More In-Home Consultations with AI
Chimney+106%
Heritage Chimney Captured 92% of Fall Rush Leads with AI Scheduling
Concrete+78%
Solid Foundations Concrete Increased Quote Requests 78% by Responding First
Fencing+86%
Frontier Fence Captured Neighbor Referrals 3x Faster with AI
Decks & Patios+124%
Outdoor Living Experts Increased Design Consultations 124% with AI Chat
General Contracting+127%
Build Right Construction Qualified $4.2M in Projects with AI Lead Screening
Siding & Exterior+190%
Curb Appeal Exteriors Captured 3x More Storm Leads with AI Response
Insulation+117%
Comfort First Insulation Doubled Energy Audit Bookings with AI Education
Appliance Repair+64%
Quick Fix Appliance Captured 89% of Same-Day Emergency Requests with AI
Drywall+156%
Patch Perfect Drywall Grew 156% by Capturing Water Damage Emergencies
Foundation+142%
Solid Ground Foundation Qualified High-Value Structural Leads with AI
Snow Removal+78%
Winter Ready Services Locked In 78% More Seasonal Contracts with AI
Specialty+94%