OpenClaw FAQ

Frequently Asked Questions

Everything you need to know about OpenClaw deployments, integrations, security, and pricing.

What is OpenClaw?

OpenClaw is an open-source personal AI assistant that runs locally on your own infrastructure. It connects to 50+ services — including WhatsApp, Gmail, Slack, CRMs, and smart home systems — giving your business a single AI that can manage communications, scheduling, and operations autonomously.

How is OpenClaw different from RapportAgent?

RapportAgent is customer-facing — it captures and qualifies leads 24/7 via chat, SMS, and voice on your website. OpenClaw is team-facing — it manages your internal business operations, coordinates technician dispatch, handles communications across platforms, and automates routine tasks. Together, they provide end-to-end AI coverage for your business.

Why should I use a managed deployment instead of setting up OpenClaw myself?

While OpenClaw is open-source and free to install, configuring it for a home service business requires technical expertise — setting up LLM backends, integrating with your CRM, configuring messaging platforms, and ensuring data security. Our managed deployment handles all of this, plus ongoing maintenance, updates, and optimization tailored to your business.

What LLM backends does OpenClaw support?

OpenClaw supports multiple AI model backends including Anthropic Claude, OpenAI GPT models, and locally-hosted open-source models. We help you choose the right backend based on your needs — whether that's maximum capability, cost efficiency, or complete data privacy with local models.

Is my business data secure with OpenClaw?

Yes. OpenClaw runs locally on your infrastructure by default — your data never leaves your systems unless you explicitly configure cloud integrations. This local-first architecture means you maintain full control over sensitive customer information, appointment data, and business communications.

What messaging platforms can OpenClaw connect to?

OpenClaw integrates with WhatsApp, Telegram, Discord, Slack, Signal, iMessage, and SMS. This means your team can interact with the AI assistant from whichever platform they already use — no need to learn a new tool.

Can OpenClaw integrate with my existing CRM?

Yes. OpenClaw connects with popular home service CRMs including ServiceTitan, Housecall Pro, Jobber, and general tools like Google Calendar and QuickBooks. We configure these integrations as part of the managed deployment.

How long does deployment take?

A typical managed OpenClaw deployment takes 3-5 business days. This includes initial setup, CRM and messaging integration, custom configuration for your business workflows, and team training. More complex setups with multiple locations or custom integrations may take longer.

What does OpenClaw cost?

Managed deployment pricing varies based on your business size, number of integrations, and chosen LLM backend. Schedule a deployment call and we'll provide a custom quote based on your specific needs. The open-source software itself is free — you only pay for LLM API usage and our deployment and management services.

Can I use OpenClaw and RapportAgent together?

Absolutely — they're designed to complement each other. When a lead comes in through RapportAgent, OpenClaw can automatically notify the right technician on WhatsApp, update your CRM, check calendar availability, and send appointment confirmations. This creates a seamless flow from lead capture to job completion.

Still have questions?

Schedule a call and we'll answer anything specific to your business.

Schedule a Deployment CallContact Us