BlogCase StudiesWindows & Doors

Before

18 leads/mo

After

34 leads/mo

Growth

+89%

Windows & Doors Case Study5 min read

Clear View Windows Booked 89% More In-Home Consultations with AI

Window replacement requires in-home quotes. Here's how AI gets customers to that step.

R

RapportAgent Team

December 22, 2023

The Challenge

Clear View Windows in Portland, Oregon, needed in-home consultations to close sales—but getting homeowners to commit to a 2-hour appointment was difficult.

"Window replacement is a big decision. People want to research online first," owner Linda Chen said. "By the time they're ready for a consultation, half have already talked to our competitors."

The Situation Before

  • Monthly inquiries: 40
  • Consultation bookings: 18
  • Booking rate: 45%
  • Close rate (from consultation): 55%

The Solution

We deployed a windows and doors AI agent focused on consultation conversion:

1. Window Assessment - Asks about age, condition, and problem signs (drafts, fog) 2. Energy Cost Education - Discusses potential savings from new windows 3. Style Exploration - Helps identify preferred window styles 4. Consultation Prep - Sets expectations and reduces perceived commitment

The Results: First 90 Days

MetricBeforeAfterChange
Consultation bookings1834+89%
Booking rate45%72%+60%
Show rate78%91%+17%
Close rate55%58%+5%

The Revenue Impact

  • Additional consultations: 16/month × 91% show × 58% close = 8.5 sales
  • Average project value: $9,200
  • Additional monthly revenue: $78,200
  • Annual impact: $938,400

Agent cost: $299/month.

ROI: 261x

What Linda Says Now

"The AI warms leads up before the consultation. They arrive educated about their options and ready to make a decision. Our consultations became sales conversations instead of education sessions."

Want results like these for your Windows & Doors business?

See how a Windows & Doors AI agent can capture more leads for your business.