Before
18 leads/mo
After
35 leads/mo
Growth
+94%
Precision Specialty Services Grew Niche Referrals 94% with AI Availability
Specialty services need to be findable when customers have unusual needs.
RapportAgent Team
November 28, 2023
The Challenge
Precision Specialty Services in Denver handled niche work—radon mitigation, mold remediation, asbestos testing—services people search for at odd hours when they discover a problem.
"Our customers often find out they need us at 9pm after a home inspection," owner Jennifer Walsh said. "If we're not available, they call the next company on Google."
The Situation Before
- Monthly leads: 18
- After-hours inquiries: 40% of total
- After-hours capture: ~20%
- Average project value: $2,800
The Solution
We deployed a specialty services AI agent:
1. Service Identification - Helps customers identify which service they need 2. Urgency Assessment - Real estate deadline vs. general concern 3. Testing Scheduling - Books inspection/testing appointments 4. Report Explanation - Sets expectations for turnaround time
The Results: First 90 Days
The Revenue Impact
- Additional jobs: 17/month
- Average value: $2,800
- Additional monthly revenue: $47,600
- Annual impact: $571,200
Agent cost: $249/month.
ROI: 191x
What Jennifer Says Now
"Specialty services are found, not sought. When someone discovers they need radon testing at 10pm before a real estate closing, we need to be there. The AI ensures we never miss those time-sensitive opportunities."
Want results like these for your Specialty business?
See how a Specialty AI agent can capture more leads for your business.