BlogCase StudiesPool & Spa

Before

28 leads/mo

After

61 leads/mo

Growth

+118%

Pool & Spa Case Study5 min read

Crystal Pools Captured Pool Season 6 Weeks Earlier with AI Chat

Pool leads have a short window. Here's how one company extended their selling season.

R

RapportAgent Team

December 30, 2023

The Challenge

Crystal Pools in Phoenix, Arizona, faced a compressed selling season. Pool buyers start researching in winter but don't typically call until spring—when every pool builder is slammed.

"By April, we're booked through summer," owner Roberto Vega explained. "The leads that come in March and April? Half go to competitors just because we can't respond fast enough."

The Situation Before

  • Peak season leads: 45/month
  • Off-season leads: 15/month
  • Response time (peak): 2-3 days
  • Conversion rate: 35%

The Solution

We deployed a pool & spa AI agent designed for long consideration cycles:

1. Project Exploration - Discusses pool types, features, and sizing 2. Budget Education - Sets realistic expectations for pool costs 3. Timeline Planning - Books consultations aligned with installation windows 4. Early Bird Capture - Engages winter researchers for spring installation

The Results: First Season

MetricBeforeAfterChange
Peak leads45/mo61/mo+36%
Off-season leads15/mo34/mo+127%
Response time2-3 days30 seconds-99%
Conversion rate35%48%+37%
Contracts signed before April822+175%

The Revenue Impact

  • Additional pool contracts: 14/season
  • Average pool value: $52,000
  • Additional revenue: $728,000/season

Agent cost: $349/month.

Seasonal ROI: 174x

What Roberto Says Now

"The AI captures winter dreamers and turns them into spring buyers. We now have contracts signed in February for June builds. That scheduling predictability is worth as much as the additional sales."

Want results like these for your Pool & Spa business?

See how a Pool & Spa AI agent can capture more leads for your business.