BlogCase StudiesHandyman

Before

65 leads/mo

After

134 leads/mo

Growth

+106%

Handyman Case Study5 min read

Mr. Fix-It Doubled Service Calls by Capturing Small Jobs Competitors Ignored

Handyman leads are high-volume, low-touch. Here's how AI handles the volume.

R

RapportAgent Team

December 26, 2023

The Challenge

Mr. Fix-It, a handyman service in suburban Chicago, had plenty of demand but struggled with lead volume. Small jobs—hanging TVs, fixing doors, minor repairs—generated lots of inquiries but low margins per call.

"I can't spend 10 minutes on the phone qualifying a $75 job," owner Tom Bradley explained. "But those small jobs lead to bigger referrals and repeat customers."

The Situation Before

  • Monthly inquiries: 100+
  • Qualified leads captured: 65
  • Jobs completed: 48
  • Average job value: $185
  • Time spent qualifying: 15+ hours/month

The Solution

We deployed a handyman AI agent built for high volume:

1. Multi-Task Collection - Gathers full to-do lists, not just single items 2. Photo Requests - Gets pictures of problems for accurate quoting 3. Priority Sorting - Identifies urgent vs. "when you get a chance" jobs 4. Batch Booking - Schedules multiple small jobs in efficient routes

The Results: First 90 Days

MetricBeforeAfterChange
Monthly leads65134+106%
Jobs completed4898+104%
Average tasks per visit1.42.3+64%
Effective hourly rate$62$84+35%

The Revenue Impact

  • Additional jobs: 50/month
  • Average job value: $215 (higher due to task bundling)
  • Additional monthly revenue: $10,750
  • Annual impact: $129,000

Agent cost: $199/month.

ROI: 54x

What Tom Says Now

"The AI does in 30 seconds what used to take me 10 minutes—and it catches jobs I would have missed entirely. Plus it gets customers to list ALL their projects, not just the one that prompted the call. My average ticket went up 16%."

Want results like these for your Handyman business?

See how a Handyman AI agent can capture more leads for your business.