Patch Perfect Drywall Grew 156% by Capturing Water Damage Emergencies

The Challenge

Patch Perfect Drywall in Miami handled everything from small patches to complete room restoration. Their highest-value work came from water damage—but those leads required immediate response.

"Water damage drywall can't wait," owner Carlos Rivera said. "Mold starts in 24-48 hours. Customers need someone today, not tomorrow."

The Situation Before

• Monthly leads: 25
• Water damage leads: 8/month
• Emergency response time: 2-4 hours
• Water damage close rate: 55%

The Solution

We deployed a drywall AI agent with emergency capabilities:

1. Damage Assessment - Size of affected area, cause of damage 2. Urgency Classification - Active leak vs. dried damage 3. Photo Collection - Documents damage extent 4. Emergency Scheduling - Same-day booking for water damage

The Results: First 90 Days

Metric

Before

After

Change

Monthly leads	25	64	+156%
Water damage leads	8	28	+250%
Emergency response	2-4 hours	10 minutes	-96%
Water damage close	55%	82%	+49%

The Revenue Impact

• Additional jobs: 39/month
• Average ticket: $650 (higher for water damage)
• Additional monthly revenue: $25,350
• Annual impact: $304,200

Agent cost: $199/month.

ROI: 127x

What Carlos Says Now

"Water damage customers are desperate—and they'll pay premium prices for fast response. The AI gets me to them before mold becomes a factor. These used to be our most-missed leads. Now they're our most profitable."