Before
17 leads/mo
After
38 leads/mo
Growth
+124%
Outdoor Living Experts Increased Design Consultations 124% with AI Chat
Deck projects start with dreams. Here's how AI captures dreamers and converts them to buyers.
RapportAgent Team
December 14, 2023
The Challenge
Outdoor Living Experts in Charlotte built custom decks, patios, and outdoor kitchens. These high-consideration purchases required design consultations—but getting homeowners to that step was challenging.
"People browse our gallery for months before reaching out," owner Sarah Thompson said. "We need to catch them at the moment they're finally ready to take action."
The Situation Before
- Monthly gallery visitors: 2,400
- Consultation requests: 17
- Conversion rate: 0.7%
- Average project value: $18,000
The Solution
We deployed an outdoor living AI agent:
1. Dream Exploration - Asks about vision, inspiration, and must-haves 2. Budget Reality Check - Sets realistic expectations for custom outdoor work 3. Timeline Discussion - Understands if they're planning for this season or next 4. Design Consultation Booking - Schedules portfolio reviews and site visits
The Results: First 90 Days
The Revenue Impact
- Additional projects: 11/month × 52% close = 5.7
- Average value: $21,500
- Additional monthly revenue: $122,550
- Annual impact: $1.47M
Agent cost: $349/month.
ROI: 351x
What Sarah Says Now
"Deck dreams happen at 9pm when people are sitting in their boring backyard. The AI catches that moment and books a consultation before they close Pinterest. We're designing spaces for people who used to just dream about them."
Want results like these for your Decks & Patios business?
See how a Decks & Patios AI agent can capture more leads for your business.