Before
23 leads/mo
After
41 leads/mo
Growth
+78%
Solid Foundations Concrete Increased Quote Requests 78% by Responding First
Concrete work is competitive. Speed to quote separates winners from losers.
RapportAgent Team
December 18, 2023
The Challenge
Solid Foundations Concrete in Kansas City faced stiff competition. Homeowners typically got 3-4 quotes for driveway and patio work, and decisions often came down to who responded first with a professional impression.
"Concrete isn't an emergency—people plan ahead. But they also want to check that box and move on," owner Marcus Johnson said. "If we're slow to respond, we're not even in the running."
The Situation Before
- Monthly quote requests: 23
- Response time: 1-2 days
- Quote-to-job conversion: 28%
- Average project value: $5,200
The Solution
We deployed a concrete services AI agent:
1. Project Scope Collection - Square footage, project type, removal needed 2. Photo Uploads - Current condition of driveway/patio 3. Timeline Assessment - Urgency and ideal completion date 4. Estimate Scheduling - Books on-site measurement visits
The Results: First 90 Days
The Revenue Impact
- Additional jobs: 9/month
- Average value: $5,200
- Additional monthly revenue: $46,800
- Annual impact: $561,600
Agent cost: $249/month.
ROI: 188x
What Marcus Says Now
"Concrete customers are comparing quotes. Being first to respond with intelligent questions makes us look professional—before they even see our work. That first impression used to go to whoever had time to call back. Now it's always us."
Want results like these for your Concrete business?
See how a Concrete AI agent can capture more leads for your business.